Privacy Policy

Effective Date: Jan 1, 2026

John Forsyth Shirt Co. / Forsyth of Canada ("Forsyth", "we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Business name

  • Contact name

  • Email address

  • Telephone number

  • Billing and shipping addresses

  • Account login information

  • Order history

  • Any information you provide when contacting us

We may also collect certain information automatically when you visit our website. This information helps operate our website, improve performance, enhance security, and process your transactions. It may include your IP address, browser type, device information, and general website usage data collected through Shopify and other website service providers.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Manage customer accounts

  • Communicate regarding orders, shipments, returns, and inquiries

  • Improve our website and customer experience

  • Protect against fraudulent or unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications to customers who have subscribed to receive them

3. Marketing Communications

If you choose to receive marketing communications from Forsyth, we may send you information about:

  • New collections

  • Product launches

  • Seasonal programs

  • Promotions and special offers

  • Company news and updates

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in our emails or by contacting Forsyth directly.

4. Cookies

Our website uses cookies and similar technologies to provide essential website functionality, improve your browsing experience, analyze website traffic, and enhance our services.

These technologies may be provided by Shopify and other trusted service providers, including website analytics services.

You may manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

Forsyth does not sell, rent, or trade your personal information.

We may share your information only when necessary to operate our business and provide our services. This may include trusted third-party service providers such as:

  • Shopify

  • Payment processing providers

  • Shipping and delivery carriers

  • Website hosting and technology providers

  • Website analytics providers

We may also disclose information when required by law or to protect the rights, property, or safety of Forsyth, our customers, or others.

6. Data Security

Forsyth and our service providers use reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Update your account information

  • Withdraw your consent to receive marketing communications

To make a request, please contact Forsyth using the information provided below.

8. Changes to This Privacy Policy

Forsyth may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Forsyth.

John Forsyth Shirt Co. / Forsyth of Canada
245 Matheson Blvd East. Unit 5A
1-800-657-0538
customerservice@forsythshirt.com